I will admit I thought long and hard before sitting down to my computer to write this post. Mainly because I love Universal Studios and it breaks my heart to know they do not return the love. You see as a part-time travel blogger I have visited many theme parks, hotels, venues and live events with limited vision. I travel because I love to see new things and I have never let my vision stand in my way.
The wonderful part of traveling is you meet many wonderful people with kind hearts and beautiful stores. You also learn who is capable of dealing with people who are less fortunate. I am sadden to say Universal Studios is not one of them. After multiple visits to this park for concerts, parades and just some family fun I have learned that they have limited handicap accessibility and because of this I have been hurt physically several times.
I have talked to many people in their event department as well as guest relations and I get an apology but no one moves forward to fix this problem. It really is a sad thing to know that a company that brings in millions can not handle guest with vision issues. It also breaks my heart because we as a family had planned several trips to the park for their Mardi Gras festivities. However after talking to them this weekend this is no longer happening because they are still not equipped to handle guest with a handicap and I am terrified of being hurt again.
So as sad as I am I will not be returning to Universal until they fix their handicap guidelines it has open up some travel dates to visit new places and venues. I am thinking a cruise or a long stay at the beach.
Let’s Talk: Have you ever been to a place that has disappointed you? Have you ever encountered a place that treated their guest with handicap poorly?